New Account – FAQ
Please click the contact button, download the new account set up form and email form back to email@example.com. A sales reps will contact you within 48 hours.
Oh la la Cheri is a design house and manufacturer of lingerie. We sell lingerie wholesale to retail stores and online stores. We require registration of all customer accounts.
Our minimum wholesale order is $300. There is no minimum on re-orders. We do not have an order minimum for drop ship orders.
In stock items are shipped within 1-3 business days after we receive your order. Please note that we are not open on the weekends. If you place an order over the weekend, we will receive it on Monday morning.
Yes. Please contact our sales office for further information on our drop shipping program by sending a new account set up form to firstname.lastname@example.org or calling our sales office 866-584-2929
If you have forgotten your password- please email email@example.com to receive a new one.
Yes. We do require you to provide a reseller ID which is on your state issued reseller’s permit.
You can pay for your order in two ways. Payments can be made by bank wire transfer or credit card. Note- can download our Credit Card Authorization Form and return with Purchase Order Form. We accept Visa and MasterCard, Certified Check and Money Orders.
No, Oh la la Cheri sells it products only to resellers only with valid Reseller ID/ Reseller Certificate. You must provide a updated/ valid Resale Certificate / Reseller ID prior to account approval. This applies for all wholesale and drop ship accounts.
A copy of your invoice will arrive in you shipment. However, if you would like a copy of your invoice emailed to you after a placing an order please note on your PO that you would like to request an email copy of the invoice and provided email address to send invoice.
Yes- you can request confirmation your order has shipped and be emailed a UPS tracking #.
Please review our shipping and returns process by visiting our Returns & Shipping policy page.
Please click on the “Contact” tab and complete the requested information or send an email to firstname.lastname@example.org
You must be set up a wholesale account system as a customer, and have a wholesale account login, to download our images
No. Any out of stock item will be placed on backorder. When back ordered items are instock they will be immediately shipped. You will not be charged for the backordered items until they are shipped to you. Please note on your PO if you do not accept backorders, otherwise backorders are automatically sent.
Our support staff will be happy to assist you in resolving your technical issue. Please submit your request via our Contact page or call us directly at 866-584-2929
Yes. We welcome your inquiry and/ or questions. Simply click on the Contact page to send us a email or call us directly at 866-584-2929.