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Shipping Policy

SHIPPING TIMES

Please allow up to 2 business days (Monday – Friday by 3pm) for orders to be processed before they ship. Orders placed through the weekend or Public Holidays will be processed and shipped the following business day.

COVID-19 UPDATE

Due to the ongoing global health crisis and a higher demand, all carriers may experience longer delivery time. This applies to order shipping and returns.

SHIPPING DELAYS

OH LÀ LÀ CHÉRI cannot be held responsible for transit time or delays in shipping outlined below:

  • Incorrect/incomplete address provided during the checkout process.
  • Any shipping delays due to weather, natural disaster, or shipping carriers unforeseen circumstances.
  • Loss or theft of order once the order has shipped.

If you are experiencing non-delivery or your tracking information states that your package was delivered by the carrier, but you have not received it, you must contact the carrier to file a claim. 
We will assist you in working with the carrier to complete the claims process. Please note claims can take up to 30 days to complete (depending on the shipping carrier used).
OH LÀ LÀ CHÉRI cannot be held responsible for packages that have been reported as delivered by the carrier. 
We do not issue store credit nor refund for packages that carriers confirm as being delivered or deliver past the estimated arrival timeframe. 

DOMESTIC SHIPPING

The below shipping times are a guide; accurate shipping times will be calculated by zip code at check out. We are not liable for any delays to shipping outside of our control. These times may differ for delivery outside of the contiguous United States, e.g., Hawaii, Alaska, Puerto Rico, etc.

Please note 2 Day Air and Next Day deliveries must be indicated in order comments and require extra charges.

ORDERS UNDER $50

SHIPPING OPTIONS COST DELIVERY TIME
STANDARD SHIPPING $5.00 4 – 7 Days*
EXPEDITED SHIPPING $11.00 2 - 3 Days*
2-DAY AIR SHIPPING $10.00 2 Days*
NEXT DAY SHIPPING Dependent on zip code 1 Day*

ORDERS OVER $50

SHIPPING OPTIONS COST DELIVERY TIME
STANDARD SHIPPING FREE 4 – 7 Days*
EXPEDITED SHIPPING $11.00 2 - 3 Days*
2-DAY AIR SHIPPING $6.00 2 Days*
NEXT DAY SHIPPING Dependent on zip code 1 Day*

ORDERS OVER $100

SHIPPING OPTIONS COST DELIVERY TIME
STANDARD SHIPPING FREE 4 – 7 Days*
EXPEDITED SHIPPING $11.00 2 - 3 Days*
2-DAY AIR SHIPPING FREE 2 Days*
NEXT DAY SHIPPING Dependent on zip code 1 Day*

INTERNATIONAL SHIPPING

We are pleased to ship worldwide through our partner Global Shopex. Please select the International checkout option to view all shipping, duties, and taxes upfront. Please direct all inquiries to customercare@globalshopex.com. All International shipping rates vary depending on the shipping destination.
Please be advised that timing may vary for shipping outside the US mainland. Typical transit time is between 5 to 15 business days, but occasionally items can experience customs delays of several weeks.

International Standard: 10-15 business days

International Priority: 5-10 business days

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